Fairmont the Norfolk Hotel is located in the City Centre, Set amongst tropical gardens, Fairmont the Norfolk offers luxury accommodation in an early 19th-century colonial building. It includes a fitness center with sauna, 6 restaurants and an outdoor heated pool. It has 165 rooms Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden.

More spacious suites feature a separate seating area and some have a large, furnished terrace. The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d’oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Cultural and shopping tours of Nairobi can be organized at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities.A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available from Jomo Kenyatta International Airport, 18 km away.